FAQ
General
- What are your candles made of?
We use all-natural soy wax and phthalate-free fragrance oils. Our wicks are cotton, they are lead and zinc free.
- Why soy wax?
Soy wax is a plant-based, renewable resource and it is biodegradable. Soy wax produces a clean burn with longer burn times (compared to paraffin wax).
- Why does my candle appear to be sweating?
Soy wax is a natural material and very sensitive to extreme temperature changes. The natural oil can separate but the quality of the candle is not affected. Simply wipe the excess and light your candle.
- Do you sell wholesale or private label?
We do and would love to work with you! Please contact us info@sophiaalexandercandleco.com
- Do you accept returns or exchanges?
We want all of our customers to be happy with their purchase. if your order was not 100% to your satisfaction please contact us at: info@sophiaalexandercandleco.com
Please feel free to contact us if there's anything we missed!
info@sophiaalexandercandleco.com